Cookies Policy

COOKIE POLICY

Fixomotive Solutions Private Limited

Effective Date: 20 April 2026

Last Updated: 20 April 2026

This Cookie Policy (“Policy”) explains how Fixomotive Solutions Private Limited (CIN: U62013MP2025PTC074186), having its registered office at Shop No. C1, Kalptarru Mall, Mahaveer Chowk, Balaghat – 481001, Madhya Pradesh, India (“Fixomotive”, “we”, “our”, “us”) uses cookies and similar tracking technologies on its website, mobile application, and software platform (collectively, the “Platform”).

This Policy should be read together with our Privacy Policy, which provides full details on how we collect, use, and protect your personal information.

By continuing to use our Platform, you are deemed to have accepted the use of cookies as described in this Policy. If you do not agree with our use of cookies, you may disable them through your browser settings — please note this may affect your experience on the Platform. See Section 6 for detailed instructions.

1. What Are Cookies

Cookies are small text files that are stored on your device (computer, smartphone, or tablet) when you visit a website or use an application. They help websites remember your preferences, recognize repeat visitors, improve functionality, and understand how users interact with the Platform.

Cookies are widely used by almost every website and application on the internet and are essential for many core features to function properly.

1.1 Types of Cookies

Cookies can be classified in two main ways:

• Session cookies — Temporary cookies that are deleted when you close your browser. Used for maintaining login sessions and basic functionality.
• Persistent cookies — Remain on your device for a set period or until you delete them. Used for remembering preferences and settings.

 

Cookies can also be classified by source:

• First-party cookies — Set directly by Fixomotive for our own purposes
• Third-party cookies — Set by external services we use (such as Google Analytics)

2. Types of Cookies We Use

Fixomotive uses the following categories of cookies on the Platform:

2.1 Essential Cookies (Strictly Necessary)

These cookies are required for the Platform to function properly. Without them, core features will not work. Essential cookies cannot be disabled while using our services.

• Authentication cookies — Keep you logged in during your session
• Security cookies — Help detect fraudulent activity and protect your account
• Load balancing cookies — Distribute traffic across our servers for faster performance
• OTP session cookies — Maintain your OTP verification state during login

2.2 Preference Cookies

These cookies remember your settings and choices so you don’t have to configure them every time you visit.

• Language preferences (English, Hindi, or other Indian languages)
• Region and location preferences
• Display settings, font size, and theme preferences
• Recently viewed content or searches within the Platform

2.3 Analytics Cookies

These cookies help us understand how users interact with the Platform so we can improve features, content, and performance.

• Google Analytics cookies — Track page visits, session duration, bounce rates, and user navigation patterns
• Usage statistics — Count unique visitors, returning visitors, and page popularity
• Performance monitoring — Identify slow-loading pages or broken features
• Error tracking — Log crashes or errors to help our engineering team fix issues

 

All analytics data is collected in aggregated and anonymized form. We do not use analytics cookies to personally identify individual users.

2.4 Functional Cookies

These cookies enable additional features and personalization.

• Remembering your last-viewed wiring diagram or DTC search
• Saving your preferred dashboard layout
• Personalized content recommendations
• Chat widget state (open/closed, conversation history within session)

3. Third-Party Cookies and Tools

Fixomotive uses the following third-party tools that may set their own cookies on your device:

3.1 Google Analytics

We use Google Analytics to understand user behaviour and improve the Platform. Google Analytics sets cookies such as _ga, _gid, and _gat to track visitors across sessions.

• Google Analytics operates under its own privacy policy available at policies.google.com
• Data collected is used for aggregate reporting, not individual identification
• You may opt out of Google Analytics tracking by installing the Google Analytics Opt-Out Browser Add-on

3.2 Future Third-Party Tools

We may, from time to time, integrate additional third-party tools for analytics, performance monitoring, customer support, or advertising. When new tools are added:

• This Cookie Policy will be updated to disclose the new tools
• The “Last Updated” date at the top will be revised
• Material changes will be notified through our website or email

4. Why We Use Cookies

We use cookies for the following purposes:

• Enabling core Platform functionality (login, session management, navigation)
• Remembering your preferences and settings
• Understanding how users interact with the Platform (analytics)
• Improving performance, speed, and user experience
• Detecting and preventing fraudulent activity
• Measuring the effectiveness of features and content
• Personalizing your experience within the Platform
• Providing customer support and resolving technical issues

5. Consent and Your Choices

5.1 Implied Consent

By continuing to use the Platform, you are deemed to have consented to the use of cookies as described in this Policy. We operate on an implied consent basis, meaning:

• Your continued use of the Platform after being informed of our cookie use constitutes acceptance
• You will be notified through a clear reference to this Cookie Policy when you first visit the Platform
• You have the right to withdraw consent at any time by disabling cookies or discontinuing use of the Platform

5.2 Managing Your Preferences

You retain full control over how cookies are stored and managed on your device. You can:

• Accept or reject cookies through your browser settings
• Delete existing cookies at any time
• Block all cookies or only third-party cookies
• Set your browser to notify you before cookies are stored
• Use private or incognito browsing modes to limit cookie storage

5.3 Impact of Disabling Cookies

If you choose to disable cookies:

• Essential cookies cannot be disabled without breaking core functionality
• You may be unable to log in or maintain your session
• Personalization and preferences will not be saved
• Some features may not work as expected
• The overall user experience may be degraded

6. How to Manage Cookies

Most modern web browsers allow you to control cookies through their settings. Below are general instructions for popular browsers.

6.1 Browser Instructions

• Google Chrome — Settings → Privacy and Security → Cookies and other site data
• Mozilla Firefox — Settings → Privacy & Security → Cookies and Site Data
• Safari (Mac/iOS) — Preferences → Privacy → Manage Website Data
• Microsoft Edge — Settings → Cookies and site permissions → Manage cookies
• Brave / Opera — Settings → Privacy and security → Site Settings → Cookies

6.2 Mobile Device Instructions

• Android — Browser app settings or device-wide settings under “Apps & Notifications”
• iOS — Safari under iOS Settings or individual browser app settings

6.3 Opt-Out Tools

• Google Analytics Opt-Out — Browser add-on available at tools.google.com/dlpage/gaoptout
• Your Online Choices — youronlinechoices.com (EU users)
• Do Not Track setting — Available in most browsers (we honor where technically feasible)

7. Cookie Retention

Different cookies have different lifespans:

• Session cookies — Deleted automatically when you close your browser
• Authentication cookies — Typically retained for the duration of your session or up to 30 days with “Remember Me” option
• Preference cookies — Retained up to 12 months
• Google Analytics cookies — Retained up to 26 months (default)
• Security cookies — Retained as needed for fraud prevention

 

You may delete cookies from your browser at any time, which will reset these timelines.

8. Cookies and Children

The Fixomotive Platform is intended for professional use by individuals aged 18 and above. We do not knowingly use cookies to collect data from children under 18. If you believe a minor has accessed the Platform, please contact us immediately at contact@fixomotive.in.

9. International Users

If you are accessing the Platform from outside India, your data may be transferred to and processed on servers located in India. By using the Platform, you consent to this transfer and processing in accordance with applicable Indian law and our Privacy Policy.

10. Changes to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in our practices, new third-party tools, or legal and regulatory requirements. When changes are made:

• The updated Policy will be published on our website
• The “Last Updated” date at the top will be revised
• For material changes, we will notify registered users via email or in-app notification
• Continued use of the Platform after changes constitutes your acceptance

11. Governing Law

This Cookie Policy is governed by and construed in accordance with the laws of India, including the Digital Personal Data Protection Act, 2023 and the Information Technology Act, 2000.

Any dispute arising from this Policy shall be resolved in accordance with the dispute resolution mechanism set out in the Fixomotive Terms and Conditions. Courts at Balaghat, Madhya Pradesh shall have exclusive jurisdiction over any non-arbitrable matters.

12. Contact Us

If you have questions, concerns, or requests regarding our use of cookies or this Policy, please contact us at:

 

Fixomotive Solutions Private Limited

Shop No. C1, Kalptarru Mall

Mahaveer Chowk, Balaghat – 481001

Madhya Pradesh, India

CIN: U62013MP2025PTC074186

Email: contact@fixomotive.in

ACKNOWLEDGEMENT

By continuing to use the Fixomotive Platform, you acknowledge that you have read, understood, and consent to our use of cookies as described in this Cookie Policy.