Fixomotive Support

Fixomotive is designed to be intuitive for mechanics of all experience levels. Once you sign up, you'll get access to your dashboard where you can:

• 🔧 For Repair: Enter vehicle details, search DTC codes, view wiring diagrams, and access component data
• 🎓 For Skills: Browse training modules, practice with simulations, and track your learning progress

If you need a personalized walkthrough, you can request a free demo from our team — we'll guide you through every feature based on your specific needs.

No prior technical or computer expertise is required. Fixomotive is built for working mechanics — even those new to digital tools.

If you can use a smartphone, you can use Fixomotive. The interface is mobile-first, voice-enabled, and supports 11 Indian languages so you can work in the language you're most comfortable with.

For workshops onboarding multiple mechanics, we provide guidance and resources to get your team up to speed quickly.

Fixomotive supports 11 Indian languages, making it the most linguistically inclusive automotive platform in India:

• ✅ Hindi, Tamil, Bengali, Telugu
• ✅ Marathi, Gujarati, Kannada, Malayalam
• ✅ Punjabi, Odia, Assamese

You can switch languages anytime, and our AI assistant Fixi responds in your chosen language for natural, comfortable interaction.

We offer flexible plans designed for different users:

• Fixomotive Repair — Yearly Plan
• Fixomotive Skills — Yearly Plan
• Fixomotive Bundle — Both products combined

Yes! We offer a free trial so you can experience the platform before committing. You can also schedule a personalized demo where our team walks you through:

• How Fixomotive solves your specific challenges
• Features most relevant to your work
• Tips for getting the most out of the platform
• Pricing options that fit your budget

Submit a Demo Request through our Contact form, and we'll get back to you within 24 hours.

Honestly, no — and we believe in being transparent about this.

Fixomotive is a powerful diagnostic and learning platform that provides:

• ✅ Accurate DTC code information
• ✅ Wiring diagrams and ECU pinouts
• ✅ Component data and specifications
• ✅ Troubleshooting guidance

However, automotive repair depends on many factors — vehicle condition, parts quality, mechanic expertise, and proper tools. We empower you with the right information and learning resources, but the final repair outcome is in your skilled hands.

We're continuously expanding our database to cover more vehicles. While we strive to support a wide range of brands and models, some specific vehicles may not yet be in our database.

If you can't find a vehicle you need:

• 📝 Submit it as a feature request through our support
• 🔄 We'll add it to our pipeline based on demand
• ⏱️ For pipeline items, we'll share estimated availability
• 💡 In some cases, we have unpublished component data we can share for limited checking purposes — just ask our team!

Your feedback directly shapes what we add next.

We take bugs and product issues seriously. Please report them so we can fix them quickly:

• Go to our Support page
• Submit a support request with subject "Bug / Something Not Working"
• Describe the issue, what you expected, and what's happening
• Include screenshots if possible

Our team reviews every bug report and prioritizes fixes based on severity. You'll receive updates on the resolution status, and critical bugs are addressed on priority.

Reporting issues helps us make Fixomotive better for everyone — thank you for your contribution!

Yes, absolutely. These are common issues we resolve daily:

• 🔐 Login issues — Password reset, account recovery, 2FA problems
• 💳 Payment issues — Failed transactions, billing questions, refund inquiries
• ✍️ Registration issues — Account creation, verification problems, email confirmation

How to get help:

• Submit a request via our Support page
• Select the appropriate issue type from the dropdown
• Provide your registered email and details

We typically resolve account and payment issues within 24 hours, often much faster for critical access problems.

Multiple ways to reach us:

• 📝 Submit a Support Request: Visit our Support page and fill out the form
• 📧 Email Us Directly: contact@fixomotive.in
• 🆘 Registered Users: Access our priority support portal

For urgent issues outside hours, email us with "URGENT" in the subject line, and we'll respond as soon as possible. We aim to acknowledge all requests within 24 hours.