Fixomotive aims to provide a transparent, fair, and user-friendly subscription experience. By subscribing to our software, users agree to the following Refund and Cancellation terms.
Free Trial Policy
- We offer 3 to 30 days of free trial, depending on ongoing offers.
- All free trials are 100% payment-free and risk-free.
- We do not ask for:
- Credit Card
- Debit Card
- UPI Mandate
- Auto-debit
- Any upfront payment
- During the trial period, users are free to explore all flagship features of Fixomotive without limitations.
- After the free trial ends, the subscription becomes active only when the user manually pays.
No Recurring or Auto-Debit Charges
- Fixomotive does not use automatic subscription renewal, auto-debit, or recurring payments.
- Every subscription renewal must be initiated manually by the user.
Monthly Plan – No Refund / No Cancellation
Because Fixomotive provides a full-featured free trial, and no auto-debit is involved, we do not offer refunds or cancellations for monthly plans after the user completes the payment.
Once a monthly subscription is activated:
- The fee is non-refundable
- The plan cannot be cancelled mid-cycle
- No partial refunds are provided
Yearly Plan – Conditional Cancellation and Refund Policy
For yearly subscriptions, users may request cancellation under the following conditions:
- Cancellation can be requested within 7 days of subscription activation
- The user must send a cancellation email to: billing@fixomotive.in
- The refund will be processed within 15 days from the date of approval
- A 10% inconvenience fee will be deducted from the refund amount
- Refunds will be issued only to the original payment method
Yearly refund is not applicable after the 7-day cancellation window.
Eligibility for Refund Review
Yearly refund requests may undergo review based on:
- Account usage patterns to confirm eligibility
- Verification of payment
- Confirmation that no policy violation occurred
- Ensuring no misuse of free trial or promotional offers
Fixomotive reserves the right to reject refund requests that appear fraudulent or abusive.
Non-Refundable Items
- Monthly Subscription Fees
- Add-on feature purchases
- Promotional or discounted plans
- Third-party service charges (if applicable)
Service Interruption or Downtime
Temporary downtime due to:
- Maintenance
- Server updates
- Technical issues
- Feature upgrades
does not qualify for refunds or subscription extensions.
How to Request Yearly Cancellation
To initiate cancellation:
- Write an email to billing@fixomotive.in
- Include your registered email, mobile number, and invoice number
- Mention the reason for cancellation (optional)
Our team will review your request and respond promptly.
Acceptance of Policy
By purchasing or using Fixomotive, you acknowledge that:
- You have read and understood this Refund & Cancellation Policy
- You agree to abide by it
- You understand that refunds are limited only to yearly plans within the allowed period