Last Updated: 07 November 2025
1. Purpose of This Policy
This Cookie Policy explains how Fixomotive Technologies Private Limited (“Fixomotive”, “We”, “Us”) uses cookies and similar tracking technologies on our website, web application, and software platforms.
By using Fixomotive, You consent to the use of cookies as described in this policy.
2. What Are Cookies?
Cookies are small text files stored on your device when you visit a website. They help us:
- Improve user experience
- Remember preferences
- Analyze performance
- Secure the platform
Cookies do not give us access to your personal device or files.
3. Types of Cookies We Use
Fixomotive uses the following categories:
a) Essential Cookies
Required for the platform to run properly. They include:
- Login session cookies
- Security verification cookies
- Load balancing and server routing cookies
These cannot be disabled.
b) Functional Cookies
Used to remember your preferences such as:
- Language selection
- UI settings
- Saved sessions
c) Analytics & Performance Cookies
Used to analyze site usage and improve performance.
Example: Google Analytics (if enabled)
These help us understand:
- Page performance
- User flow
- Error logs
d) Support & Communication Cookies
Used for:
- Live chat systems
- Help desk floating widget
- Troubleshooting support
e) Third-Party Cookies
Used when we integrate with external services like:
- Payment gateways (Razorpay)
- CRM/Support (Zoho)
- SMS gateways
4. Why We Use Cookies
Fixomotive uses cookies to:
- Authenticate users
- Prevent fraud and security breaches
- Provide personalized features
- Track technical issues
- Improve software performance
We never use cookies for:
- Selling personal data
- Unwanted advertisements
5. Your Cookie Choices
You may:
- Control cookies using your browser settings
- Clear cookies anytime
- Block non-essential cookies
Blocking essential cookies may affect platform functionality.
6. Third-Party Services
External services we may use include:
- Google Analytics
- Zoho Desk & Bigin widgets
- Razorpay payment scripts
These providers may set their own cookies.
Fixomotive does not control their cookie behavior.
We recommend reviewing their Policies.
7. Data Privacy & Security
All cookie-related data is processed according to our Privacy Policy.
We do not store sensitive data in cookies.
We do not sell or share cookie data with advertisers.
8. Changes to This Policy
Fixomotive may update this Cookie Policy from time to time. Updated versions will be posted on our website.
Continued use of the platform after changes implies acceptance.
9. Contact Information
For questions or concerns about this Cookie Policy:
- Email: support@fixomotive.in
- Website: www.fixomotive.in